Known issue - Active Directory

• Related Articles

• Prolaborate Active Directory Troubleshooting and Known Issues

  This consolidated document summarizes the customer‑reported issues related to setting up Active Directory (AD) with Prolaborate. The goal is to help support teams and automated systems (e.g., Zoho Desk) identify known problems and guide customers ...

• FAQ's - Active Directory

  Q1: When setting up active directory, we used several test credentials that were all valid and created a profile at the time but have now since been revoked. We are unable to find the option to delete these unnecessary profiles. Answer We have not ...

• Prolaborate Access Control & SSO

  This document consolidates information from customer reported issues and FAQs related to Prolaborate’s Access Control Profiles, SAML Single SignOn (SSO) configuration, readonly access, and a known login issue after license changes. It is intended to ...

• Known Issue: Date Format changes automatically when editing date in Prolaborate

  The Lifecycle chart data vanish when user edit the date value of the lifecycle chart. Description: The Lifecycle chart displays stages such as Plan, Go Live, Active, and Sunset with corresponding date ranges indicating the start and end dates for ...

• Known Issues - Browser Related Issues

  Authentication Failed Error when logging into Prolaborate Description The customer was unable to log in. Error message: Authentication Failed Possible Reason The bookmark might have captured the existing state ID. Workaround State IDs are captured at ...