FAQ's - SAML SSO

FAQ's - SAML SSO

Q1:  After the Prolaborate upgrade, Single Sign-On (SSO) was unable to launch, and an "Access denied" error is displayed.



Answer

This issue may have arisen due to a glitch in the system. To remedy this, please follow these steps:
  1. Reconfigure the SAML configurations using the link. 
  2. Re-upload the IDP certificate.
  3. Attempt to connect again using incognito mode.

Reference

Ticket ID: #9807
Subject: SAML error after upgrade 5.2
Department: Prolaborate Support

Q2: Would we be correct in saying that access will be decided on the access control menu for the SAML profiles? Reason for question is we want to give users access by them being in an AD group 

Answer

Yes, you are right. Repository access rules and user group membership for the repositories are configured using the Access Control Profiles in Prolaborate. These rules can be applied to users who are added via SSO.  
 

Please make sure to check out the Prolaborate SAML SSO Best Practices V4 (sparxsystems.com) to get a clear understanding of Prolaborate's SAML SSO. 


Reference

Ticket ID: #6852

Subject: SSO and SAML

Department: Prolaborate Support

URL: https://desk.zoho.com/agent/sixthforcesolutions/prolaborate-support/tickets/details/759413000025780169


Tags

access control menu, SAML groups , AD groups , Access denied SSO


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