FAQs - General/Enquiry
Q1: What is the PCS server Team & Enterprise licenses limit on the EA db
Answer
We would like to clarify that the Team server license only allows 7 Repositories in Prolaborate and the Enterprise Edition is unlimited.
Please refer the link here for PCS Edition Comparision.
Ticket ID: #10908
Subject: Trial question + PCS Team/Enterprise Server Edition
Department: Prolaborate Support
Q2: System requirements for PCS as a License server (Infra components required)
Answer
Please refer to the system requirements for the Pro Cloud Server below,
Reference
Q3: We need Infrastructure template for the PCS (as a License server) for 50 licenses.
Answer
The below image shows how both FLS and PCS work together.
Reference
Q4: How often we need to upgrade PCS if it is used as a License server for Sparx EA floating license?
Answer
Sparx Systems typically releases updates for Pro Cloud Server roughly every three months. To learn more about the release history, click [here].
Reference
Q5: How much time needed for the floating license to release license if one user closes the sparx EA?
Answer
If the key store's 'Auto Checkin' option has been enabled and you close all running instances of Enterprise Architect on your workstation, the shared key will be automatically released back into the pool. Administrators also have the option to manually release the key using the Sparx Systems Floating License Configuration Client. To learn more about managing floating keys, please refer to the documentation [here].
Q6:Is it possible to transfer an active PCS License from one machine/server to another?
Answer
Regarding your query about transferring an active PCS License from one machine/server to another, unfortunately, it is not possible. PCS licenses are bound to specific machine IDs. Therefore, attempting to use a license on a different server will not be accepted by the Pro cloud server.
If you are planning to utilize PCS on a new server, please follow the process below:
- Submit a CR (Create request) to Sparx Systems HQ(sales@sparxsystems.com) requesting a new PCS license for your intended server.
- Once the request is processed, you will receive the new PCS license from HQ, which you can then apply to the new server.
For guidance on creating a CR request for the Pro cloud server, please refer to the document provided here.
Reference
Ticket ID: #11146
Subject: An urgent query about PCS Licensing
Department: Prolaborate Support
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