FAQs - Prolaborate Installation

FAQs - Prolaborate Installation

Q1:Can you suggest how we may configure Prolaborate using https and port 443. Do you have any links to documentation?  

Answer

You can configure the Protocol and Port settings from Prolaborate Management typically located in C:\Program Files(x86)\Prolaborate\Prolaborate Management. Once you've updated in the Prolaborate Management, you have to update the OIDC table by accessing the Integrated Applications - Access Management page in your Prolaborate. You can learn more about this from our website documentation here. 

Reference

Ticket ID: #7735
Subject: Elections Canada unable to configure SSL in Prolaborate with success
Department: Prolaborate Support

Q2:Are we locked out of Prolaborate configuration since we cannot use http?

Answer

Not at all, you can still access Prolaborate management to switch to the HTTPS protocol. The documentation here will provide a clear understanding of how to do this. 

Reference

Ticket ID: #7735
Subject: Elections Canada unable to configure SSL in Prolaborate with success
Department: Prolaborate Support

Q3:The current version is digitally unsigned; will it get digitally signed after upgrading to the next version using a signed installer?

Answer

The current version 3.7, which is without a digital signature, will be changed to be digitally signed once by upgrading the Prolaborate version to the next level using a signed installer.

Reference

Ticket ID: #7265
Subject: Prolaborate Issue on Windows 2016 when upgrading from version 3.3 to 3.7
Department: Prolaborate Support

Q4:What features will be implemented in version 5.3 of Prolaborate, and what are the expected upcoming features in 2024?

Answer

Prolaborate 5.3 Features (Upcoming version)

  1. Multi-language support: Prolaborate supports two new languages, French and Arabic, from the new version.
  2. Prolaborate Macro for SharePoint: Like Confluence Macro, users can access Prolaborate Macro on a SharePoint page. The macro allows users to Publish Model Information such as Diagrams, Elements, and packages to MS SharePoint.
  3. Display Class Attributes and Operations on the Overview Page
  4. Reusable widgets features: Save the new and existing reports and charts (Pie, Donut, Bar, and Hierarchical charts) and reuse them on dashboards.
  5. Import/Export Multiple Dashboards between instances.
  6. Security Fixes: We have fixed the vulnerabilities in our recent Vulnerability Assessment Penetration Testing report.
  7. Code Optimization for Performance: Prolaborate becomes ~8% faster than the previous version with code optimizations.
  8. Improvements and Bug Fixes.

Features in the plan for 2024

1. Dashboard Enhancements:
  1. Reusable Dashboards: Save the new and existing dashboards like templates and reuse them anytime.
  2. Dashboard of Dashboards: Build your dashboard landing page by selecting your favorite dashboards.
2. Review related features:
  1. Download PDF Report of Reviews
  2. Similar to including diagrams in a review, users can add a dashboard in the review process.
  3. Search functionality within the review allows users to find specific objects included in a review.
  4. Display the review description in the email invites so a user who receives a review invite knows the expectation when a new review is initiated.
  5. A reminder email is sent to reviewers/approvers when the expected action is incomplete before the deadline.
  6. Send an email to the moderator once the reviewer and approver have completed their review.
3. Support for SysML 2.0
4. Advanced Search functionality to search Attributes, Operations, and Tagged Values
5. Model Compare feature in Version Explorer
6. Analyzer - Enhancements
7.Confluence Macro Enhancement

Reference

Ticket ID: #9400
Subject: Upgrade to Prolaborate 5.2.x.x
Department: Sparx Platform Support

Q5:How to identify whether the installed version is digitally signed or not signed

Answer

Description

How to identify whether the installed version is digitally signed or not signed.

Here are the steps to identify

For V3

Step 1: Navigate to the "Engine" folder in the Prolaborate V3.7 directory on the dev environment, for example: C:\Program Files (x86)\Prolaborate\Engine.


Step 2: Open the folder, where you will find the "Prolaborate" Application. Right-click on it and select "Properties."


Step 3: Here, you can verify whether it is a signed or unsigned version. If the Digital Signature column is present, it indicates a signed version; otherwise, it's unsigned.

For V4,V5

Step 1: Navigate to the Prolaborate Management folder.


Step 2: Right click on the Prolaborate Management application and select the properties.


Step 3: You can see the "Digital signature" tab over here.


If you have any other questions, please feel free to reach out to us.

Reference Ticket

Ticket ID: #7265
Subject: Prolaborate Issue on Windows 2016 when upgrading from version 3.3 to 3.7
Department: Prolaborate Support

Q6:Prolaborate and PCS roll back steps document.

Answer

Description

In case if the customer asks for roll back steps of Prolaborate and PCS, we can share the below document with them it is verified by Product team.

Example Email

Hi Rajat,

Thank you for your patience. 
We have attached the detailed steps to perform a rollback from the latest version. Please refer to the document below and let us know if you have any questions or need assistance. 

Reference Ticket

Ticket ID: #8433
Subject: Issue in creating packages in EA models post Sparx Pro Cloud Server upgrade from v5.0.1 to v5.1 - URGENT
Department: Prolaborate Support

Q7: Will implementing an SSL termination process for traffic to our Prolaborate server, where traffic from the browser passes through an intermediary device performing SSL decryption on port 443 and then forwards unencrypted traffic to the Prolaborate server over port 80, cause any issues with the Prolaborate configuration?

Answer

To ensure seamless operation after implementing the SSL termination, you need to uncheck the HTTPS option in the Prolaborate Management service app. To do that, please follow the steps below:

1.  Navigate to: C:\Program Files (x86)\Prolaboratev4.\ProlaborateManagement

2. Run Prolaborate Management App as an administrator.

 

3. In the Prolaborate Service Management settings, please uncheck the "Use HTTPS" checkbox. ( refer to the screenshot below)

 

4. Once the "Use HTTPS" option is unchecked, please restart the Prolaborate service.

 

This configuration will allow Prolaborate to function properly with SSL termination in place, ensuring a secure and smooth user experience.

 

Reference

Ticket ID: #7147
Subject: SSL Termination/ Prolaborate Set-Up
Department: Prolaborate Support
URL: https://desk.zoho.com/agent/sixthforcesolutions/prolaborate-support/tickets/details/759413000027165084

Q8: Requesting for Software Bill Of Material(SBOM).

Answer

For this request contact  Sales team (mail id: sales@prolaborate.com)

Reference

Ticket ID: #10789
Subject: RE: Account log in and downloads
Department: Prolaborate Support
URL: https://desk.zoho.com/agent/sixthforcesolutions/prolaborate-support/tickets/details/759413000040107679

Q9:










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