FAQs - Reviews
Q1: If a user leaves the organisation and his account is deleted from the environment, who all can change the review status in the Prolaborate environment?
Answer
As of now, a super admin who is not part of the review can change the status and even delete the review that was created by another user. (even if the user account is deleted from the environment).
Note: If the super admin is part of the review, then he also can't perform the above activity. But the super admin, who is not part of the review, or even a part, but not a moderator, can't edit the review; only the moderator can. If there is something needed to edit in the review that is impossible to perform, it will show access restrictions. (As the user account has deleted the review that was created by him, we can't make any further changes to it.)
Note: Only the user who posted the discussion can make changes to it. up to version 5.2.
However, this feature is planned for a future version of Prolaborate.
Future ticket for reference Ticket ID: #4213
Subject: [Feature]Admin user to delete or close discussion comments
Department: Sparx Platform Support
Also, once the review is closed, it can't be reopened if needed, as the user account is deleted.
Reference
Ticket ID: #9973
Subject: Prolaborate question
Department: Prolaborate Support
Q2 : What is the behavioural of review when a user is invited to review?
Description
In this article, we are about to see how the review feature in the Prolaborate application is functioned when a user is invited to review and if the user shares his invite URL with another user.
There is an Issue within the Review part of Prolaborate.
When creating a review and inviting reviewers the invited user gets an e-mail with a short URL. If this user send's this e-mail to a other person which is not part of the review, and this other user clicks the link it gives them full access to the review. Prolaborate even tells them they are logged in as the invited user. The not invited user is even able to start discussions under the invited users name, so the other users get an e-mail with started discussion by the invited user while the not invited user started the discussion.
In short
User A is invited for a review,
User B is NOT,
If user B clicks on the click user A received in, he's email,
User B has Full access to the review and is logged in as user A.
User B is able to start discussions as User A
Answer
When we invite a user to review in our Prolaborate application, we add them to the "Invite Collaborate" list in the application. So, once the email is generated, the user who receives the invite will have a session. So, whoever accesses the link will have to register first. For the first-time invited user, their name will appear in the profile.
So, the link sent to the mail should be used privately. Based on that link, if the user did any review actions or created discussions, then this will be updated in the name of the invited user only.
Email Draft
Hi Stas,
Thank you for your patience.
We have investigated your concern with our team, and they have informed us that it is an expected flow of behaviour.
We would like to provide you with more detailed information about the flow.
1. When a user (who is already in the environment) is invited for a review, the user will receive the email, and the URL used to invite that user is specifically generated for that user alone. That's why, when the URL is used, in the profile, the username is shown.
Also, clicking on that URL when a discussion is started or an item is set, reviewed, or approved falls under that username itself, as the URL is generated specifically for that user. So, the user strictly must not share his email with other users.
2. When a user (who is not part of the environment) is invited for a review using the Invite Collaborators option. When a user receives the email using that specific invite URL, he will be asked to register himself first to become a registered user in the environment. If the user declines to perform this registration, then he will be an invited collaborator in the invited collaborators list.
If you have any other questions, please feel free to reach out to us.
Reference
user invited for review in prolaborate,
review status,
reviews,
review feature,
edit review status,
review in prolaborate,
change review status.
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