Troubleshooting - EA Database

Troubleshooting - EA Database

Q1 Error while transferring file from EA to DBMS


Description

The customer trying to load some data into their  Database and They don’t know how to set up the server connection.  
First they migrated the eapx file (from Sparx EA 15.2) to a qea file which worked well. Now they want to transfer it via SparxEA 16.1 into thier new empty database. But they get error while using file to DBMS option in project transfer 
 
 

Possible Reasons 

Need to enter proper server name 
Need to fill  the proper details in native connection area.

Remediation 

Need to enter proper details in native connection pop-up 

First response – Troubleshooting Steps  

(This is the initial Mail to the customer) 
Hi customer name, 
 
Thank you for contacting Prolaborate Support. 
We understand that you are unable to configure the native connection for the file-to-DBMS transfer. 
 We have reviewed your screenshots and have noticed that the server name entered appears to be incorrect. 
 To assist you further, we recommend taking the correct server name for your MSQL using the following steps: 
Step1 : Open MSSQl and you will see a login pop-up. 
Step2 :In the login pop-up, you will be able to find the server name. 
 
       
Please use the correct server name of your MSQL to configure the native connection for the file to DBMS transfer. 
If you require any further assistance or have any questions, please do not hesitate to reach out to us. 
 
Native connection: 
Step 1: You Need to fill the details in Open server Connection dialog box. 
 
Step 2: After that click the test if enter proper details we get connection successful message 
 

Reference Documentation 

Project Transfer 
Native Connection to SQL Server Repository 

Reference Tickets 

Ticket ID: #4096
Subject: Transfer File to DBMS

Tags
EA to DBMS transfer error ,  oproject transfer error
 

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