Troubleshooting: Unexpected Error Occurred in Sections

Troubleshooting: Unexpected Error Occurred in Sections

Description

"Unexpected  Error occurred" when configuring sections in Prolaborate.


Possible Reason

Unexpected errors may occur if the EA Schema is not executed properly in the EA database. First, we need to check the EA database tables to see whether the EA schema is executed correctly. If the EA Schema is not executed properly, follow the steps below.
  1. Download the schema from this link.
  2. Download both the EA Schema and the EA Base Schema.
  3. Execute the EA Schema in the database first, followed by the EA Base Schema.
  4. After execution, verify it by the proper execution by checking the tables in the database (as shown in the screenshot below).
            

Reference

Ticket ID: #10456
Subject: FW: AW: RE: RE: RE: RE: RE: RE: Fwd:RE: RE: RE: RE: RE: AW: RE: AW: RE: Thank you for taking the Sparx Prolaborate Trial - Hamm AG
Department: Prolaborate Support



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