FAQs - Multi Factor Authentication

FAQs - Multi Factor Authentication

Q1 I found that when I left MFA feature not enabled on the beginning there is no option to enable it form general settings page – it not appears on this page.

Answer

Hi <Customer>,

Thank you for the update. 

We would like to clarify that there are no adjustments needed in the configuration files. If you didn't enable Multi-Factor Authentication (MFA) during your initial login, you can activate your personal MFA by navigating to My Profile > Security > Multi-Factor Authentication.
   


For Super Admin users looking to enforce MFA for all Prolaborate portal users, please proceed to General Settings > Security. 


To learn more about Multi-Factor Authentication in Prolaborate, you can refer to our documentation here. If you encounter any difficulties enabling MFA, we kindly ask you to provide us with a screenshot or a brief video illustrating the issue. This will aid us in addressing the matter promptly.

Please feel free to reach out if you have any questions or need additional clarification.

Reference

Ticket ID: #9352
Subject: Prolaborate V5.2 Installer - 1Repo
Department: Prolaborate Support
how to enable multifactor ,authentication ,multifactor authentication





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